Terms of Service — ReHeart

These Terms of Service ("Terms") govern your use of the ReHeart mobile application ("the App"), provided by OQapps ("we", "us", or "our"). By installing, accessing, or using the App, you agree to these Terms. If you do not agree, do not use the App.

1. Acceptance of Terms

By downloading, installing, or using the App, you agree to be bound by these Terms and our Privacy Policy. If you are using the App on behalf of an organization, you represent that you have the authority to bind that organization.

2. License

Subject to your compliance with these Terms, OQapps grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the App on devices you own or control, solely for your personal, non-commercial use.

This license does not grant you any right to: (a) modify, adapt, translate, reverse engineer, decompile, or disassemble the App; (b) remove or alter any proprietary notices; (c) use the App for any commercial purpose without our prior written consent; or (d) transfer the App to anyone else.

3. Eligibility

You must be at least 13 years old to use the App. If you are a minor in your jurisdiction, you must have permission from a parent or legal guardian. By using the App, you represent that you meet these requirements.

4. Account

To access certain features, you must create an account. You agree to: (a) provide accurate and complete information; (b) keep your password and credentials secure; (c) be responsible for all activity under your account; and (d) notify us immediately of any unauthorized access. We may suspend or terminate accounts that violate these Terms or that we reasonably suspect of fraudulent activity.

5. Acceptable Use

You agree not to:

• Use the App for any illegal, harmful, or fraudulent purpose.
• Harass, threaten, defame, or abuse any other person.
• Attempt to gain unauthorized access to the App, our systems, or other users' accounts.
• Reverse engineer, decompile, or extract source code from the App.
• Use bots, scrapers, or automated tools to access the App.
• Submit content that infringes intellectual property or privacy rights.
• Interfere with the operation of the App, including denial-of-service attacks.
• Resell or commercialize access to the App without our written consent.
• Manipulate or attempt to deceive AI features to produce harmful or illegal content.

6. User Content

You retain ownership of any content you submit to the App ("User Content"). By submitting User Content, you grant OQapps a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, modify (for technical purposes only), and display your User Content solely for the purpose of providing and improving the App.

You represent and warrant that: (a) you own or have the necessary rights to your User Content; (b) your User Content does not violate any law or third-party right; and (c) you are responsible for the accuracy of your User Content.

We reserve the right (but not the obligation) to review, remove, or refuse any User Content that we believe violates these Terms or applicable law.

7. Subscriptions and Billing

ReHeart offers auto-renewable subscriptions. The following terms apply:

• Length and price: the subscription length and price are displayed in the App before purchase, and confirmed by Apple App Store or Google Play before charging your account.
• Auto-renewal: your subscription will automatically renew at the end of each subscription period unless you cancel at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period.
• Free trials: if a free trial is offered, it converts to a paid subscription at the end of the trial unless you cancel before the trial ends. Unused portions of a free trial are forfeited if you purchase a subscription.
• How to cancel: you can manage and cancel subscriptions through your Apple ID account settings (iOS) or Google Play account settings (Android). Deleting the App does not cancel your subscription.
• Refunds: all payments are processed by Apple or Google. Refund requests must be made through Apple App Store or Google Play directly. We do not process refunds outside their systems.
• Price changes: if we change subscription prices, we will notify you in advance. Continued use after the change takes effect constitutes acceptance.

8. AI-Generated Content

The App uses artificial intelligence to generating reflective responses, daily practices, and emotional support content. You acknowledge and agree:

• AI is imperfect. AI-generated content may be inaccurate, incomplete, biased, or offensive. Do not rely on AI output for critical decisions without independent verification.
• You are responsible for evaluating and verifying any AI-generated content before acting on it.
• No professional advice. AI output is not a substitute for professional advice (medical, legal, financial, or otherwise).
• Inputs are sent to AI providers. Your prompts, photos, and other inputs may be sent to third-party AI providers (such as OpenAI or Anthropic) for processing. See our Privacy Policy for details.
• Originality not guaranteed. AI may produce content similar to existing works. We do not warrant the originality of AI output.
• Prohibited use. Do not use AI features to generate illegal, harmful, harassing, or fraudulent content. We may suspend accounts that violate this rule.

9. Mental Health Disclaimer

ReHeart is not a substitute for professional mental health care. The App provides emotional support content, AI-generated reflections, and self-help tools, but it does not provide therapy, counseling, or psychiatric services.

• If you are experiencing a mental health crisis, contact a mental health professional, your local crisis hotline, or emergency services immediately.
• Some helpful resources include: 988 Suicide & Crisis Lifeline (US), Samaritans +44 116 123 (UK), or your country's equivalent.
• The App's AI may suggest professional resources but does not contact emergency services on your behalf.
• Reliance on App content is at your own risk.

10. Intellectual Property

The App, including its design, code, content, branding, trademarks, and AI models, is owned by OQapps and protected by copyright, trademark, and other intellectual property laws. Except for the limited license granted in Section 2, no rights are transferred to you.

"OQapps", "ReHeart", and related logos are trademarks of OQapps. You may not use them without our prior written consent.

11. Termination

You may stop using the App at any time and delete your account through the App or by contacting support@oqapps.pro. We may suspend or terminate your access to the App at any time, with or without notice, for any violation of these Terms or for legal or business reasons. Upon termination, your right to use the App ceases immediately. Sections that by their nature should survive (Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Governing Law, Dispute Resolution) will survive.

12. Disclaimers

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OQAPPS AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE APP.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE APP WILL NOT EXCEED THE GREATER OF (A) USD 100 OR (B) THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM.

14. Indemnification

You agree to indemnify, defend, and hold harmless OQapps and its affiliates from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of: (a) your violation of these Terms; (b) your User Content; (c) your violation of any law or third-party right; or (d) your misuse of the App.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict-of-law principles.

16. Dispute Resolution

Any dispute, controversy, or claim arising out of or in connection with these Terms — including their existence, validity, interpretation, performance, breach, or termination — will be referred to and finally resolved by arbitration under the LCIA Arbitration Rules, which are deemed to be incorporated by reference into this clause. The seat of arbitration will be London, England. The language of the arbitration will be English. The number of arbitrators will be one.

Class action waiver. You and OQapps each agree that disputes will be resolved on an individual basis only and not as part of any class, consolidated, or representative action.

Notwithstanding the above, either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect intellectual property rights.

17. Apple-Specific Terms

If you downloaded the App from the Apple App Store, the following additional terms apply:

• These Terms are concluded between you and OQapps only, and not with Apple. OQapps, not Apple, is solely responsible for the App and its content.
• Apple has no obligation to furnish maintenance and support services with respect to the App.
• In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever.
• OQapps, not Apple, is responsible for addressing any claims by you or any third party relating to the App, including product-liability claims, claims that the App fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer-protection or similar legislation.
• OQapps, not Apple, is responsible for the investigation, defense, settlement, and discharge of any third-party intellectual-property infringement claim relating to the App.
• You represent that you are not located in a country that is subject to a US Government embargo, or that has been designated by the US Government as a "terrorist supporting" country, and that you are not listed on any US Government list of prohibited or restricted parties.
• Apple and Apple's subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance, Apple has the right (and is deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

18. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated through the App or by email at least 30 days before they take effect. Continued use of the App after changes take effect constitutes acceptance.

19. General

• Severability: if any provision is held invalid, the remaining provisions remain in effect.
• No waiver: our failure to enforce any right or provision is not a waiver of that right or provision.
• Assignment: you may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
• Entire agreement: these Terms, together with the Privacy Policy, constitute the entire agreement between you and OQapps regarding the App and supersede all prior agreements.
• Force majeure: we are not liable for delays or failures due to causes beyond our reasonable control.

20. Contact

Questions about these Terms? Contact us:

• Legal email: legal@oqapps.pro
• General support: support@oqapps.pro
• Website: https://oqapps.pro